Tag: Customer Experience

AI Strategies Are Everywhere, but Few Companies See Real Returns

BUSINESS CEO -
Almost all organisations surveyed by KPMG globally already have an AI strategy, and more than two-thirds say artificial intelligence...

MCI.Euroventures invested 80.1 million PLN in Focus Telecom

COMPANIES CEO -
The MCI Group has invested in a majority stake in Focus Telecom, the largest provider of cloud solutions for...

Dreamliner PLL LOT will get new interiors

COMPANIES CEO -
The retrofit will not only include a new interior design and seat replacement but also the introduction of modern...

Poland is the second most preferred location for Shared Services Centers worldwide

BUSINESS CEO -
Shared Service Centres ("SSC") and Global Business Services ("GBS") are becoming increasingly flexible, digital, and cost-effective, according to a...

Product is not enough. Retail chains build their strategies based on customer experience

REAL ESTATE CEO -
Customer-oriented strategies are the foundation of business in the retail trade. The growing expectations of customers are forcing retail...